An interruption is a period of time where the device has worked less than the minimum production value (default is 0) and more than the minimum interruption time (default is 4 minutes). Interruptions are not considered during Scheduled interruptions (e.g. lunch breaks). All interruptions are displayed on the Operator Main Graph if logged in to Shopfloor feedback.

Undefined interruptions are marked with red boxes on the top left of the chart.

• Clicking on an Undefined interruption box a window will open where the reason for the interruption can be entered.
• Clicking the already defined interruption reason on the chart will open another window where the reason can be modified for correction purposes.
• The main goal for the operator should be to define all the Undefined interruption reasons.

Operators won't be able to change the Scheduled interruptions, only a user with Administrator privileges can edit these as guided How to add, edit, and inactivate interruption?

How to define an interruption?

The operator can define interruptions by following the steps:

1. Click on the undefined interruption box
2. Select a reason for the interruption - if required additional comment must be added, but otherwise, it is an optional field
3. Click on 'Insert an interruption'

How to edit or delete an already defined interruption?

The operator can edit already defined interruption by following the steps:

1. Click on the already defined interruption
2. Edit detailes - change reason and click on 'Save' OR delete the reason and click on 'Delete'

If you have any questions regarding Shopfloor feedback functionality, then please reach out to the Support team via [email protected]

Move back Shopfloor feedback (legacy) or read more on How to add production information?